Frequently asked questions

My doctor has made an appointment at a hospital. Can I change the location?

Yes! You can have your exam done at any facility you choose. Know The Costs® just helps you find a high-quality, lower cost facility. It's your money, your choice!

My doctor requests a CD of my images. Will the facility be able to give me one?

Most, if not all facilities, can make CDs. Make sure at your appointment to ask your technologist for a CD.

How will I know if I can save money?

Savings are based on your particular benefits (employer contribution, co-pay, remaining deductible, co-insurance). One of our radiology advisors can help you determine your savings.

How do I locate an in-network facility?

We work with imaging facilities nationwide. You can submit an online request or call one of our radiology advisors who can help find a location near you.

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